Effective Date: Jan 1, 2025
Last Updated: May 1, 2025
VideoGuard respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under PIPEDA (Personal Information Protection and Electronic Documents Act).
1. What We Collect
We may collect the following personal information:
- Identifiers: Name, email, phone, address
- Service Data: Inquiry details, service preferences
- Technical Data: IP address, browser type, device, cookies
- Social Data: Information from Meta platforms (Facebook, Instagram)
2. How We Collect It
- We collect your information when you:
- Contact us through forms, phone, or email
- Use our website (via cookies and analytics)
- Engage with us on Meta platforms
3. How We Use It
We use your data to:
- Provide and manage our services
- Communicate with you
- Improve website performance
- Deliver and measure Meta ad campaigns
- Meet legal obligations
We only collect, use, and disclose information as needed and with your knowledge and consent, as required by PIPEDA.
4. Sharing Your Info
We do not sell your personal data. We may share it with:
- Service providers (hosting, marketing, analytics)
- Meta (via Meta Pixel) to help deliver targeted ads
- Legal authorities when required by law
- All third parties must meet privacy standards consistent with PIPEDA.
5. Meta Tools and Targeted Ads
We use Meta tools (e.g. Meta Pixel) for marketing and ad tracking.
These may collect information about your site visits and interactions.
You can control your ad preferences at:
https://www.facebook.com/adpreferences
6. Your Rights
Under PIPEDA, you have the right to:
- Access and correct your personal information
- Withdraw consent at any time
- Request deletion of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us:
Email: info@VideoGuard.com
Phone : 1-855-365-2424
7. Cookies
We use cookies to enhance site performance and serve relevant ads. You can manage cookies via browser settings or opt out through:
https://www.optout.networkadvertising.org
https://www.optout.aboutads.info
8. Data Security
We use industry-standard security to protect your data, but no system is entirely risk-free.
9. Policy Changes
We may update this policy. Changes will be posted on this page with the revised date.
